Shopping Guide
Description based on Specified Commercial Transactions Law
【事業者】
| 販売業者 | Takisada Nagoya Co., Ltd. |
| 所在地 | 〒460-8667 2-13-19 Nishiki, Naka-ku, Nagoya, Aichi Prefecture |
| 販売責任者 | Tatsuya Matsuno
|
| サイトURL | https://tsdy-fabric.com/ |
| phone number | 052-201-0703 |
| nts03@takisada.com | |
| Business hours | 9：30～17：30 |
| 休業日 | Saturdays, Sundays, holidays, and others (summer/year-end/New Year holidays, etc.) |
[Payment amount]
| Sales price | Please refer to the product details page. |
| Necessary charges other than product price | consumption tax,Shipping fee |
[Payment method]
| Payment method | ・Credit card *Credit card payments can be made using Shopify Payments. (VISA, Master, AMEX) ・Apple Pay ・Google Pay ・Amazon Pay (until January 6, 2025) |
[About issuing receipts]
If you require a receipt, please let us know when ordering or by email.
【Shipping fee】
Shipping feeis a variable fee and depends on your location and the size/weight of your package.
Approximate shipping from Japan to each countryShipping feeis as follows.
Shipping feePlease use this as a reference when checking.
[Delivery]
*We will ship your order within 3 to 5 days (excluding Saturdays, Sundays, and public holidays) after placing your order.
*For overseas deliveries, we only use DHL.
*For orders of round bunches and umbrellas,Shipping feeIt's free (only within Japan).
Shipping feeInformation is subject to change without notice.
Regarding the DCF material group, characteristic wrinkles and streaks due to adhesive resin will appear. Thank you for your understanding.
| area | Basic fee |
|---|---|
| Within Japan | Flat rate ¥1,500 |
| Overseas (outside Japan) |
For overseas Shipping fee, we will contact you later after confirming your order details.
|
[For overseas buyers - please note]
- 税関検査や天災、郵便ストライキなどの理由により、お届けが遅れる場合がございますので、予めご了承ください。
- Import duties, taxes, and charges will be added to the product price orShipping feeis not included. These charges are the responsibility of the purchaser.
- Please check with your country's customs office to determine what these additional costs will be prior to purchasing.
- Customs duties are typically charged by the shipping company. These charges are additionalShipping feeNot.
- We do not undervalue items or mark them as gifts on customs forms. Doing so violates international law.
[Cancellation/Return]
| Cancellation/Change | 「イメージと違った」「サイズが合わない」「間違えて注文した」などのお客様のご都合による交換はお受けしておりません。 If any of the following points apply to you, we cannot accept returns or exchanges for any reason. Thank you for your understanding. ・Products for which more than 7 days have passed by the time we contact you after receiving the product. ・Products that have been used once ・Products that have odors, dirt, or scratches under the customer's care ・パッケージ（袋・箱等）を紛失・破損してしまった商品 |
| Returns/Exchanges | 万一、商品不良がございましたら、大変お手数ではございますが、商品到着後速やかに弊社までご連絡ください。商品が在庫切れの場合は、返金にて対応とさせていて頂く場合がございます。 |
| Return period | We will accept returns within 7 days after receiving the product. |
| ReturnShipping fee | If the item is defective, we will bear the cost. お客様都合の場合、返送などにかかるShipping fee、手数料は、全てお客様負担となりますので、ご了承ください。 |
| Returns/Exchanges Contact Information | If a defect is found after receiving the product, please contact us within one week after receiving the product. nts03@takisada.comPlease contact us with your name and phone number. 1週間を過ぎますとご対応が出来兼ねてしまいますのでご注意ください。 |
[Request for domain-specific reception settings]
会員登録時、商品ご注文時、ご注文商品発送時、及びお問い合わせへの返信の際に、メールアドレス「nts03@takisada.com」より、お客様にメールを送信させていただきます。
指定受信設定（ドメイン設定・メール受信拒否設定）をされているお客様ですと、ご連絡メールが届かない場合がございます。 We apologize for the inconvenience, but we appreciate your cooperation in setting up the domain of "takisada.com".
【電話やメールでのセールスの方へ】
問い合わせフォームを利用した営業やセールスなどのメールをお断りしています。
